Problems with household appliances


In the majority of German households, the number of technical devices is increasing. Not long ago, the kitchen is not the only place to find a fridge and a stove. A variety of useful appliances, from the microwave to the fryer, the extractor hood and a host of others, make work easier and save time and energy.

What to do if the technology goes on strike?

Unfortunately, many technical devices develop a kind of life of their own and refuse service when they are most needed. Typical examples are the coffeemaker, which strikes at breakfast, or the washing machine, which refuses to do its job, even though a whole mountain is waiting for dirty laundry. The saying that good advice is expensive is fortunately not always true. Often he is even free. If home appliances do not work, that does not necessarily mean that they are broken. Often there is a very common cause behind it. With a systematic troubleshooting the problem can often already be solved, at least limited. This saves time and costs if repairs become necessary. Very often, for example, malfunctions occur in the function. The household appliance does not start. The first step is to check if the power plug is connected. It sounds banal, but is often forgotten. If it is plugged into the socket and still does not do anything, it is advisable to use a measuring device to check whether voltage is present at the socket. If no measuring device is available, another electrical device, for example a table lamp or a toaster, can also be connected. If it works, it means the power supply is OK and the cause must be in the relevant household appliance.

Time for the Online Service Assistant

This is a useful website of the company Siemens, which can be accessed under the link //siemens-home.de/kundendienst/online-service-assistent. The wizard works quite simply. After accessing the page, the so-called E number must be entered, which appears on the nameplate of the device. Afterwards the assistant calls the appropriate device and makes suggestions for the solution of the problem. The website is also helpful for owners of home appliances of other brands. By selecting the respective category, for example microwave or washing machine, you come to a submenu with the different types of malfunction. The wizard guides the user through the menu step by step and shows ways to correct the problem.

Safety devices are often the cause

In many cases, this is not really a fault, but a safety device on the respective household appliance responds and prevents it from starting or continuing. For example, vacuum cleaners automatically switch off when the engine gets too hot. This is a safety feature designed to prevent damage to the device. If the vacuum cleaner ran for a short time, could be a possible cause that the dust bag is too full and would need to be changed. Particularly treacherous in this regard are washing machines. For example, if a washing machine does not spin, it may well be that the device is not broken, but is simply overloaded. Just take out a little laundry and everything is back to normal. The Online Service Assistant alerts consumers to such and other potential causes and often eliminates the need for a post-warranty repair service.


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