The washing machine does not work anymore

Every household has a washing machine today. As a result, there is also an increased risk of water damage. For this reason, washing machines have an automatic closure, so that the loading flap can not be accidentally opened when the machine washes. However, it can lead to problems around this forced closure, so that the washing machine does not work. In no case you have to call customer service immediately and spend a lot of money. In most cases, the error is found quickly, which is why the washing machine does not work anymore.

Classic defects on washing machines

Although washing machines have a whole range of security features. But they are always just as "smart" as the associated programming. Thus, different scenarios are possible on a washing machine, which could lead to major damage:

  • Porthole door not closed correctly: water would run in permanently
  • the washing machine washes: hot water higher than the lowest point of the hatch
  • Water supply always turned on: always pressure in the hoses and valves

Security systems on a washing machine

For example, to prevent the water from leaking, when the water is never turned off and a hose bursts, modern washing machines are equipped with Aquastop. By the way, here's what to do if Aquastop has triggered.

Child safety lock on the washing machine

This system also works if the hatch was not closed properly, but the washing machine is in operation. In many households there are also children. Of course, for a washing machine is an exciting matter. So that children can not accidentally open the hatch, it is forcibly locked in operation.

Forced locking of the hatch

Many people also panic when the washing machine is full of water and suddenly stops pumping. Some would probably put up with a little flood and open the washing machine door to drain the water. To prevent this from happening, the forced closure is controlled via the water level.

Control via water level sensor

A sensor detects the water level and locks automatically. Even if the machine were to completely wash through its program and fail to recognize that the pump is working but is not pumping out water, the forced lock will remain for that reason.

This is how the security lock works

Wherever electricity flows, there is also heat. Exactly this principle is used by many washing machines. If a certain water level is reached, a circuit is closed, which is connected to a bimetallic spring. This bimetallic spring triggers the forced closure. At the same time, however, the washing machine also saves all data on the board.

Washing machine does not open due to an electronics problem

There is also a fault memory. Similar to a computer, other electronic devices can hang up - as well as washing machine programming. Therefore, the first step would be to pull the power plug for a short time and then set the dial to "drain".

Delete the fault memory

In most cases, the error is now fixed, the machine pumps off the water and unlocks the lock. If the machine has pumped out the water, but still can not open, pull the plug also for a while and then run the washing machine in a quick program. Even now, the machine can usually be opened because the fault memory has been deleted.

Forced locking active, because water can not be pumped out

But it can also happen that the washing machine does not open anymore because there is water in the appliance. Even after unplugging the power plug, the washing machine will now neither work in "pump down" position nor in other programs. Under these circumstances, you will only keep the forced locking against major damage and ill-considered actions. It indicates that everything indicates that the washing machine pump is defective.

Open machine with defective pump

But it can also be a temporary defect. For example, coins that were accidentally washed along and now jam the bucket wheel of the pump are classic. Therefore, you must first manually drain the water. In the instruction manual for your washing machine, you will find one of the two points: Remove or clean the lint filter and / or drain water manually.

Manually drain the water

Older washing machines usually have only one closure for a lint filter in the base area of ​​the washing machine. In newer devices, the lint lock is behind a small flap in the base area. Behind it is not only the lint filter, but depending on the model even more elements:

  • Parental control to prevent the hatch from closing at all (slotted disc)
  • Emergency release or emergency opening of the porthole door
  • Hose for draining the water
  • lint
Procedure for draining the water

Whether hose or only lint filter: in both cases, it makes sense to set the washing machine a little higher in advance (stool, box, etc.). Then remove the hose or open the lint filter after placing a sufficiently large container to catch the water.

Far-reaching electronics or mechanical problem

Plug in the washing machine again and wait two minutes. Now the washing machine should open. The water level sensor switches off and releases the lock. But if your washing machine is still closed after a few minutes, everything points to a real defect in the electrical system or electronics or the mechanics.

Press emergency release

For these situations, there is the emergency opening next lint filter and drain hose. For most washing machines, this is an eyelet or loop that has to be pulled down. The exact procedure can be found in the instructions for use of your machine under "Emergency opening".

Disconnect via the child safety lock

In rare cases, however, the child safety lock acts as an emergency release. Turn this in the direction of the arrow (usually only 90 degrees possible). Now, the door should jump open, because in this position closing is no longer possible (child safety, so that the machine can not be turned on). To turn the disc, use a coin or a large screwdriver.

Tips & Tricks

Only if you have tried all these options without success, you can assume that there is a serious defect in the locking mechanism or the electronics (this time not the fault memory). In very rare cases, a linkage or ring part can break because these components often consist of plastic. Especially with an older machine, it may well come to a material fatigue. If you are an accomplished home improvement, you can even repair the washing machine if necessary, otherwise only the call to the manufacturer's service department remains.

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