Washing machine does not pull softener


In the dispenser are three compartments for detergent and fabric softener. A typical problem that can be observed again and again on many washing machines: the washing machine does not pull softener. As a reason different causes can be considered. However, most of them are fixed in no time. Afterwards you can read what you can do if your washing machine also does not draw softener.

Fabric softener is rinsed

Actually, the statement is wrong, if a washing machine no softener pulls more. Because he is not attracted, but rather flushed. For all detergents, there are three compartments in the detergent box:

  • - compartment for detergent for pre-wash (usually marked with the Roman I)
  • Compartment for detergent for the main wash cycle (usually marked with an "II")
  • Compartment for softener (often a flower or similar sign visible)

Softener compartment without direct drain

The exact position is neither standardized nor standardized. So all three subjects can be found left, right or in the middle. However, the subject differs significantly for the softener. The two detergent compartments have a quick-to-see drain, the inlet into the washing machine drum. The compartment for the softener on the other hand has no drain.

Instead, holes in the lid

Rather, the fabric softener is conveyed into the drum tub by the corresponding pressure valve opens, water enters and rinses the compartment. There are many small holes in the lid above the tray. Over it the water flows off with the fabric softener.

Softener settles and clogs the feed

Anyone who has left fabric softener but once longer, will have found that this slowly thickening. The same thing happens in the dispenser. This is where fabric softener residues always hang in the inlet. These then slowly glue the openings for the softener drain after a certain time.

First provisional remedy

Often people help themselves by leaving the detergent compartment (usually a drawer) something open. Then the water is rinsed with the softener in the detergent compartments and ends up also in the drum. However, that should rather be a temporary stopgap.

Other causes, if the washing machine does not draw softener

But not only the small openings above the softener container can be clogged. Other causes may be related to the following components:

  • Aqua stop
  • Water inlet (hose including faucet or valve)

If the Aquastop (a small box on the hose) is clogged, it may be that not enough pressure is built up and the water runs in very badly or does not even open the corresponding pressure valve. The same thing can happen if the strainer between the faucet / valve and the inlet hose is completely silted up.

Clean all components

Therefore, you should always check and clean all the components mentioned:

  • the holes above the fabric softener container
  • the inlet hose with Aquastop
  • the sieve in the valve or tap for the washing machine connection

Vinegar instead of fabric softener

You can fill the fabric softener box with vinegar instead of softener. The vinegar will decompose the fabric softener residue and reopen all holes. You can also add the vinegar to the detergent compartments to decompose residues as well.

Clean the inlet mechanically

Alternatively, you can use a new toilet brush or toothpick to reopen the small holes. However, this only partially eliminates the problem because the separated softener is not rinsed out. You can completely avoid the emergence of this problem if you regularly clean your washing machine.

Tips & Tricks

To clean the detergent compartments you can use vinegar as well as to clean the washing machine. In general, you can permanently replace the fabric softener with one to two caps of vinegar (use odorless and tasteless white vinegar). In addition, vinegar also acts antibacterial and decalcifying.

The use of softener should be considered for a variety of reasons. Would you soap some of your laundry before wearing it? Probably not. But that's exactly the principle that follows softener, except that the washing machine lathers the laundry. The surfactants of the softener are absorbed by the fiber and thereby closed.

This keeps your skin in constant contact with the softener surfactants when you are doing the laundry. In addition, you will need more detergent for cleaning, as the softener surfactants must be washed out at the next wash.


Video Board: How to fix a Bosch washing machine that isn't taking fabric softener